Friday, 23 December 2011

Eight Out Of Ten Cats...

I first had this idea about a year ago. Now I'm beginning to see others saying similar things and, although I haven't quite got my head around exactly what I want to do, here's the gist of it. I see college students at various places where I work every day and must have about 100 at the moment that I'm teaching at some point or other through the week. (My remarks are a general summary of what I find overall and do not necessarily all relate to any one institution). Some students are bright, some have trouble understanding their timetable, never mind assignment instructions. Some arrive on time for their 9 o'clock session, most don't. Some actually do some useful work during the session. Most don't.

Now you're probably already shaking your fist at the screen or shouting at me something to the effect that this shows a good number have no respect for the college rules, me or that they should be disciplined, thrown off the course and that it's all my fault. If I were a better tutor or course manager then everything in the garden would be lovely...

I have, therefore, asked them for some honest reasons as to why they either arrive late and my colleagues for similarly honest reasons as to why the ones that struggle are on the course in the first place. I knew the answers already but it was good to get confirmation. All many students really want to do is stay on a course for as long as they can or until they get a job. They want to go to university next and that will allow a further extension before they really will have to start working full-time. Few have any real hope of getting a decent full-time job when they leave school so they come to college. Those that might have done well at job interviews are probably the ones who also got good grades at school and so could either go straight to university instead or are the few bright sparks who I've got, with grades that were just not quite good enough so they're doing A level equivalent courses at college and then hoping to go to university.

By far the majority didn't do very well at school, maybe scraped through a few GCSEs and now are scraping through another batch of subjects at college. Several at one place had wanted to do something other than what they're enrolled on but the department managers in that area had got their act together and insisted on decent GSCEs and references before taking students on. So the students tried a department where tutors were instructed to take almost anyone because the numbers enrolled had to meet some target. Not meeting the target would mean fewer teaching hours and so fewer tutors. Someone also said that the college has a pastoral role, care in the community and all that. If they didn't take them they'd be roaming the streets so they were doing the local community a service. Some students had some pretty dodgy behaviour history too and, if their parents weren't going to show them some good practice then that was the college's role too. So we finish up with a class comprising a few who genuinely want to study that subject and have the right attitude and a load that don't really and haven't.

Because their parents get quite considerable tax breaks or income support for them remaining in full-time education, and some do still get an Educational Maintenance Allowance or similar weekly payment for attending too, there is massive pressure at home for them to be a college student. Some I've spoken to would, in fact, be content doing some part-time work and gaining some experience in the real world, even tedious jobs, but their parents insist that they stay at college. So stay they do. They've worked out that it is almost impossible to remove them from a course unless they behave absolutely ridiculously badly and, although some can be a pain, they know how to play the game and don't cause trouble on the premises. They've also worked out that they don't need to attend many classes to pass the course. They just need to do a pile of assignments. There are a lot of assignments but no exams so, as long as they hand something in sometime before June that is good enough to get past the basic criteria then that's all that's needed and, remarkably sometimes, they do finally come in with what's required although quite where they've got it from is often a question not easily answered.

Of course, passing, say a level 2 course means that they can move on next year to a level 3 course. That lasts another two years so colleges have got them for three years at least. That's money in the bank for the college, for their parents and a qualification to boot that can probably then get them into one of the less concerned universities where they'll have another three years not having to worry about getting a job and support continuing to trickle into the home too.

Commands from on high about attendance targets and success rates pervade all that tutors do. If someone has them missing attendance ticks from the register then they get hauled before panels and get planted on some action plan form or another that is supposed to correct things. So now tutors don't bother. As long as they see them at some point in the day and know they're alive then they're there and their attendance figures look exemplary. They may not get the maintenance grants (as no-one will sign those unless they turn up) but there are rather fewer of those now and the sums are less significant too.

For success rates, with everyone staying the course and handing in bare pass material then job done, 100% thank you very much. Well, there's always one or two who do drop out, move home, get arrested or something so it's nearer 80-90% but that's OK. The college can publish reasonable figures and everyone's happy.

Except they're not. The bright sparks who want to study and learn more in lessons don't get a chance to when the others are around. Either there's too much noise, not enough pcs or the tutor is constantly having to ask some to stop playing games, turn off the phone, demand explanations of why they are they late etc. Some actually quite like it when the others are really late or don't turn up at all. For example, I can get on really well and move some of the students way forward and discuss progress properly with them. Not all my colleagues, understandably however, allow the others that flexibility and the good ones suffer as a result.

So the others are not so happy either. I may ignore the passenger students and basically let them play the game but they have a rough time with colleagues who don't. So those colleagues don't have the best of days when they're teaching that group either where many just reluctantly sit in the sessions waiting for break time.

All in all, this is a disaster. Something has to change and this is what I'd like to do. Sweep away the classrooms, the timetables and even some of the courses too. Enrol everyone on a new type of programme that provides the skills that employers demand nowadays, in fact have been demanding for years but we don't seem to do a great deal about it. In their first year they do the basics, Maths, English, communication skills and the like plus some other useful modules that may be pertinent to their general career direction. Then they move on to the specific modules related to what they want to achieve. More often than not these would be shaped by employers because they would be helping to fund the education and offering to take some of them on at the end. So, where this applied, the students would be learning what the employers needed them to learn as a priority.

This programme could be a variation of a foundation degree in the UK for many of the existing level 3 candidates currently doing BTEC National Diploma type programmes which seem to be the bedrock for so many Further Education institutions. Attendance ceases to be an issue because the vast majority of learning can take place on-line, at home or wherever. When they want to learn, where they want to learn at a pace they want to learn at. I would suggest that regular 'workshops' are arranged whereby the tutors do meet the students face-to-face and can assist them individually with their progress or specific queries. This is the Work Based learning model that I have seen used effectively at Middlesex University and could be adapted with a little imagination and effort.

Existing institutions could run this type of programme with rooms cleared of pcs and clutter, furnished as pleasant enviornments where tutors and students can chat as well as work, using laptops, tablets, wireless networks etc. as well as a few pcs or macs. Only those institutions that could prove that they can work in the community with local employers to deliver what was required, though, would get the business so I guess many might close. This opens the door to other types of organisation to offer them instead and I don't see any big problem with that, provided that they can set up the appropriate quality controls over assessment and employ the staff to run things.

That brings me to the other matter - that of quality. Once the ridiculous, and, honestly they are laughable, targets and benchmarks for Further Education are binned then we can start to see both honest assessment and students passing because they genuinely have done what they should have done and all the nonsense about attendance and shouting at students who don't turn up at 9am or can't concentrate at 10:15am for some reason virtually disappears. Those who want to learn and get on will do, some quickly, some not so quickly - it's up to them to a large extent. With some guidance they manage their own learning. The quality of such figures as are produced will also be sound as there should be fewer reasons to want to fiddle them. Local competing institutions might even decide to work together. Good grief, that would be different!

Lastly, students on this type of programme would be free to work as and when they wished. As well as providing some much-needed income for themselves and, I suppose, their parents, they could be learning so much more about what work is actually like and, who knows, even get that thing about getting to places on time, behaving responsibly and even getting certain tasks completed on time! Just like they are constantly being asked to do at a college but which few actually ever seem to manage to achieve willingly. Employment is the answer to a lot of things. Employers can sack them. Tutors can't. Employers can offer real incentives that they recognise. Tutors can't. Employers can offer a tangible, realistic prospect of a future. Tutors can't.

So I would like to ask anyone out there who thinks they could support a Universal Foundation Degree programme along these lines to get in touch and, especially, to see whether there are any commercial organisations who might represent potential financial backers at the outset as setting this up takes time and money. I have a few expert e-learning colleagues who are interested in joining me with possible designs for modules that could be validated by a university to deliver some of the foundation modules referred to. Naturally, there will be a mass of other modules required to meet a wide range of future progression needs but, to a large extent, these ought to be available through tweaking of existing course units, modules or whatever.

After briefly outlining the idea to a group of 40 or so students some time ago, at least half of them said that they would have preferred to study that way if they had had the choice. Of the rest, they were evenly divided between those who liked the discipline and organisation of college as it stood and wanted to remain in a school-like environment. The others said they didn't mind, provided that they weren't worse off and could still get a qualification (and I'm not sure they were paying that much attention to what I was saying!) So my guess is that about 8 out of 10 of eligible students would, in fact, go for it - if the funding or grants were there. There does exist funding for part-time Foundation Degree programmes through Finance England but that is related to family income so its not ideal but I suspect there are other sources that those in the know might be able to tap to make such a venture feasible.

As I said, it's time for a change, and hopefully one where I can help make a difference!




Thursday, 22 December 2011

£14 million for Analysis, Thematics and Networks, £14000 for an Intern

Surely some of us can get together and apply for some of this huge amount money that is floating around Government departments and The European Commission? This is in addition to the last lot mentioned in my post a couple of weeks ago. It would be easy to grumble about wasting our money but why not actually get some and do something useful with it before somebody else does? And, of course, include me in the deal somewhere!

Local Enterprise Partnership Capacity FundDepartment for Business, Innovation & Skills (BIS)

The Fund now has a broad objective of supporting LEPs to address the issues that will best help them deliver local growth. A share of £3 million funding can be used to support a range of activities, including the following:
  • Analysis of existing economic data or intelligence to help LEPs prioritise the activities to engage in.
  • Analysis of new or emerging industries or clusters.
  • Analysis of potential barriers and collection of new economic data. This may include analysis of data that already exists on a local authority level, on an LEP level.
  • Training for board members.
  • Facilitating SME engagement with the partnership.
  • Identifying economic benefits of working between LEPs on infrastructure issues or sectoral priorities.
ACTION! 2012 (UK)Working Title FilmsA full-time intern placement and bursary award to give individuals vital experience and exposure through working in an international production company. The bursary award is £14,000. 

Applicants should be eligible to work within the UK and have some experience in the film development and production sector and a proven commitment to a career in the industry. The internship will take place on a full-time basis for one year. Interviews will be held in London during in the spring. The deadline for receipt of applications is 17 February 2012 at 5pm.

EUROPE FOR CITIZENS 2007-2013The European CommissionActive Citizens for Europe
Town twinning citizens' meetings - indicative budget of €6.1 million.

Networks of twinned towns - indicative budget of €4.5 million

Citizens' projects - indicative budget of €1.3 million

Support measures - indicative budget of €805,000.

Active Civil Society in Europe - support for projects initiated by civil society organisations - indicative budget of €2.8 million.

Active European Remembrance - indicative budget of €2.4 million.

URBACT IIThe European CommissionThematic coverage for this Call includes a series of topics related to the Europe 2020 strategy for innovative, sustainable and inclusive cities. Project proposals must select from one of the following topics:

Innovative cities1. Promoting innovation and the knowledge economy.
2. Promoting social innovation.
3. Promoting employment and supporting labour mobility.
4. Promoting entrepreneurship.

Sustainable cities1. Developing low carbon and energy-efficient urban economies.
2. Enhancing urban planning performance and an efficient public administration.

Inclusive cities1. Promoting the active inclusion of specific groups.
2. Fostering regeneration of deprived neighbourhoods and combating poverty.

The total eligible budget for a Thematic Network is €800,000.

Wednesday, 14 December 2011

Money, money everywhere (if you can cope with the paperwork!)

New Energy Efficiency Funding
The Department of Energy and Climate ChangeUp to £50,000 is available for each successful community to be used to help assess the potential for energy efficiency and local renewable energy generation in their locality. Organisations including parish councils, voluntary associations, development trusts and faith groups are all eligible to apply.

Fundamental Rights and Citizenship
EU Charter of Fundamental RightsThe available funding consists of an indicative amount of €20.97 million. Grant applications must be for a minimum of €75,000, for up to 80% of overall eligible project costs for one or more of these topics:
  • Informing on where the EU Charter of Fundamental Rights applies and where to turn to if fundamental rights are violated (CFR).
  • Promoting the Rights of the Child (RoC).
  • Combating racism, xenophobia and antisemitism (RXAS).
  • Fighting Homophobia: Enhanced/improved understanding and tolerance (HMPB).
  • Training and networking between legal professions and legal practitioners (TRAI)
  • Citizenship
  • Participation in the democratic life of the Union (DEMO).
  • Raise awareness about Union citizenship and the rights attached to it and identify obstacles to their effective exercise (CITI).
  • Raise awareness and improve knowledge about the EU rules on free movement, in particular Directive 2004/38/EC (FREE).
  • Facilitate sharing of knowledge and exchange of best practices on acquisition and loss of Union citizenship (BPoC).
  • Address the gender imbalance in participation in the European Parliament elections (GEND).
  • Data protection and privacy rights
  • Training and awareness raising on data protection including general information on the fundamental right to the protection of personal data and awareness-raising campaigns.
  • Improving practical cooperation between Data Protection Authorities.
  • Reinforcing children's privacy in the online environment.
  • Identifying and tackling the challenges posed by new technologies for the fundamental right to data protection.
  • Technological and organisational means to improve data protection compliance.
and, for supporting the functioning of non-profit organisations in this field, €1.6 million is available and grants can for up to 80% of the total eligible cost of the Forecast Operating Budget, up to a maximum of €250,000.

Community Buying ChallengeDepartment for Business, Innovation and Skills (BIS) A £60,000 initiative has been launched by the Department for Business, Innovation and Skills (BIS) and Co-operatives UK to promote community buying models. The competition is open to groups and organisations within the public, voluntary or business sectors. Awards will be made to support training, mentoring and seed funding for stand out projects, with a £15,000 prize available for an overall winner.

Daphne Programme (2007-2013)The European CommissionThe available funding consists of an indicative amount of €25.83 million. Applications for a minimum grant of €75,000, for up to 80% of overall eligible project costs, are invited.Projects under this Call should focus on the following priorities:
  • Rights of victims of violence.
  • Violence linked to harmful practices.
  • Children as victims and perpetrators of violence.
  • Perpetrator programmes and interventions.
  • Training programmes for professionals in contact with victims.
  • Empowerment work at grass-roots level.
  • Media violence, particularly violence linked to new technology and social networking tools.
Projects require a partnership of two organisations from two different Member States. Public or private organisations and institutions, such as NGOs, local authorities and university departments are eligible to apply.

Clore Award for Museum LearningThe Art Fund Prize & Clore Award for Museum LearningThe single award of £10,000 will be presented in June 2012. Entries are accepted from across the whole range of museum and gallery learning activities, including but not restricted to schools, colleges, or community settings. Projects and initiatives which were launched or mainly took place during the calendar years 2010 or 2011 are eligible

Europe for Citizens 2007-2013
The European Commission
  • Town twinning citizens' meetings, indicative budget of €6.1 million.
  • Networks of twinned towns; indicative budget of €4.5 million
  • Citizens' projects; indicative budget of €1.3 million
  • Support measures; indicative budget of €805,000.
  • Support for projects initiated by civil society organisations; indicative budget of €2.8 million.
  • Active European Remembrance; indicative budget of €2.4 million.

Film Networks Fund
Creative England Funding is available towards a range of activities including:

  • provision of editorial and technical support for emerging talent looking to produce work;
  • delivery of networking;
  • screening and industry speaker events and master classes; and
  • provision of peer-to-peer support, mentoring, training and advice.
The Film Networks Fund is a fixed call with £150,000 to award in the current round. Awards will range from £2,500 to £25,000. Applications can be made by legally constituted organisations operating in the English regions (outside Greater London); and legally constituted organisations operating outside the English regions that wish to develop and deliver activity in the English regions (outside Greater London).

Daphne Programme
The European Commission
supporting the functioning (operating costs) of non-profit organisations - such as voluntary associations, foundations and NGO's - pursuing activities which contribute to the objectives of the specific programme DAPHNE III.

A total budget of €3 million is available and grants can be for up to 80% of the total eligible cost of the Forecast Operating Budget, up to a maximum of €250,000 for the financial year 2012.


Sunday, 13 November 2011

If you need Learning Technology advice or expertise...

With LSN now in administration this may be a good time to remind anyone out there looking for Learning Technology skills or advice that I am available! Backed by some colleagues with many years' experience in industry, FE and HE (and with the JISC RSC Eastern Region E-learning Forum to consult if you have something really difficult for us!), you may find it reassuring that we don't pay ourselves the £160,000 a year that LSN paid John Stone.

The new E-people Consortium web site was something I was going to put together over the next month or so. I think I'd better do that this week now!

We can advise on anything LSN could do. So, if you've been let down or were thinking of asking them for help, contact me instead: design@andrewx.com



Friday, 11 November 2011

It's time for a change

With several good minds in e-learning being made redundant in HE and FE institutions recently I would like to set up a consortium of these bright and smart people to provide advice and practical assistance to schools, colleges, universities here in the UK and, where practical, anywhere else that can make it worth our while.

For too long now big firms like Capita and the like have dominated the scene and many colleagues will be familiar with the clunky and poorly designed interfaces, the cost of those extra packages needed to ensure that one set of data can be merged with another and trying to meet management requests for reports by techniques like highlighting a load of columns on the screen and copying and pasting them into a spreadsheet so that they can actually do something useful with them.

Moodle provided FE Colleges, in particular, with an opportunity to escape from the costly clutches of WebCT but, for many, has merely remained a kind of repository of Word and PowerPoint files in long lists broken by the occasional heading. Despite all the enthusiasts and well-meaning support and, indeed the good intentions of its creators and developers, virtual learning environments have remained precisely that - virtual learning environments, an environment where learning might take place but doesn't really. VLEs were all the rage back in 2002, like smartboards, when the British Government handed out substantial chunks of money to institutions to develop what was then called ILT or Information Learning Technology. We had Becta, LSDA, Ferl, NLN, CEL, NLN and a whole alphabet soup of similar bodies with similar aims, all offering conferences in nice hotels and many recruiting Regional Co-ordinators and E-Guides or Subject Something-or-others. I was one, seconded to LSDA and had a marvellous time touring the many institutions in my region spreading the e-learning gospel and handing out grants for projects. With NLN Learning Technologies Team I even got to work with some Education Department officials and began to comprehend how to get money allocated to fund our ideas for what we could do next.

With AoC in 2004 I was particularly pleased to lead the development of a scheme whereby staff in institutions could buy a nice new computer or laptop and get the cost deducted from their salary, thereby saving a very handsome 30% or more by way of income tax and other savings. That started brilliantly but having to put together a 78-page bid document to ensure that the whole thing met all the EC legislative requirements meant enthusiasm stalled and, although it did get launched, the company acting as go-between twixt people and the suppliers gave up the ghost and Labour withdrew the tax relief shortly afterwards.

I have written and spoken a lot already about how little real change there seems to have been, though, in the classroom. Apart from a projector and smartboard, and more computers, many institutions still don't seem to have got it, or if they had, they haven't moved with the times much since. So many tutors still get told to 'put it on moodle' so students have to scroll through tedious-looking lists of Office document links which take an age to open. That's all anyone has taught many tutors to do - upload a document so it is an understandable failing. We need pictures, links to web pages and fast-loading material, not Microsoft Office files. We need some variety so that tutors can do things their way and display material independently, without lots of notes and training, and in a style that they choose rather than being obliged to follow some house style created by someone in Marketing who really only meant to set rules for adverts and posters, not every ruddy document produced by anyone at the place.

We need assignments that are easy to read and understand so there's a chance that students will actually read them and not merely point to a screen and ask the tutor what they're supposed to do. We need systems whereby students can drop work off on-line instead of printing a myriad copies - but not one that refuses to accept anything that isn't on its very short list of acceptable formats.

What we don't need are more and more computers strewn around classrooms, usually arranged so that once the students have sat down the tutor is left staring at a load of backs and heads and shoulders silhouetted against bright screens. Once, yes, I was arguing for more and more equipment to be available in classrooms but now we can move on from there. Wireless networks aren't the on-off affairs they once were and seem to run whatever is thrown at them just as fast as anyone wants. Laptops, tablets and pads take up little space and don't restrict anyone to where they sit, or, for that matter, even which part of the building they actually get taught in. By all means leave a few pcs or macs whirring in the rooms - and, of course, changing to portable devices would imply that all those barren places can now have one too! - but nowadays every space can be a learning space, and every room a 'well-equipped' classroom.

One of the barriers to tutors' advance on the e-learning front has been the fact that so many still don't teach in places where students have access to computers so, whilst those that are with it may get them to use their phones or refer them to addresses to check out at home, in the library or ICT suite later, they don't get the instant in-class benefit of having lots of goodies on hand to display as and when the mood or lesson plan takes them. This could be bashed down in one move.

My heart actually sinks now when I walk in to a brand new multi-million pound establishment classroom and am greeted by the backs of 50 black Dell monitors and, worse, boxes and cables linking everything together in some sad spaghetti world. Where a few weeks earlier had been a delightful, well-lit living and learning space with notice boards still with rectangular profiles and a carpet not decorated by random chewing gum splodges there is now just a mass of machines, chairs and work surfaces like some old office furniture store.

New technology means that we can provide attractive, comfortable space for learning. We can take account of what kit the students themselves bring in and like to use. If that's a phone then we need to work with phones more. If it's a laptop then we need to allow them to tap into our wireless networks and if that means beefing up the security to cope with all that invasion of IT Services' privacy then so be it. They've had a good time secreted in a room far away from the main show for long enough.

It's not particularly expensive these days either. Even if institutions have now spent all their grants and extra ILT funds on this and that or him and her then we're mainly talking about refurbishment and x new bits of kit which shouldn't represent that great a chunk out of the income each full-time student generates. And if the profit really isn't there then I suggest that senior management aren't doing their job effectively so lose one which should pay for 1000 laptops.

There are also still grants and project funds galore out there if you look. It's hard work digging them out and often the deadline for bids is a matter of days away by the time you find it. Universities have lots of bids they can apply for from organisations like JISC as well as the heavier and difficult to comprehend European stuff which appears to be continuing apace regardless of the demise of the countries' economies in the EC. HE is supposed to work with FE on many of these projects but usually have, er, a 'special relationship' with just one institution and all the others seldom get a look-in. And if you're really keen then there's always something available for those politically-correct minority projects which could be tweaked to suit what you have in mind with a bit of imagination.

Tutors aren't going to have time to do all this and curriculum managers are getting scarce these days as belts get tightened and they're the least able to justify their office desks and secretaries. So it's down to the senior management team to get on with this but they can only do so if they actually comprehend what e-learning and the technology itself is really all about. Now that, regrettably, is where all the policies, initiatives and Blair money has almost totally failed. I would say 'utterly' rather than 'almost' were it not for the fact that I do know one or two brilliant minds and enthusiastic people who have made it to the top table and one or two one-time good tutors or curriculum managers have even been promoted and can now bring some common sense and new thinking at their meetings. Most of the 2006 SMT crowd, however, now have very respectable salaries and training in all sorts of areas useful for their own career advancement but have managed to avoid technology for the last 5 years. You only have to to see the e-mail Word attachments, PowerPoints at meetings (and that, indeed is what all their presentations are as few have dared venture into non-Microsoft land) and occasional forays into distributing an Excel file for others to update and send back, to be able to make a pretty accurate assessment of their own skills and confidence in using new technology.

So who is going to promote new thinking when the risk of their own lack of competence at worst or understanding at best is highly likely to be out there for all to see? One or two questions from well-informed staff is all it takes to blow a hole in the poor well-dressed people's veneer. Even those with a determined personality and appropriately thick skin, and especially those with an appealing honesty in admitting they're not as good as they know they ought to be these days, need a stuff drink or to restart a smoking habit before embarking on and leading the business of making a change.

But change there must be. And that's where my colleagues and I hope to be able to help.

1. Recognise things need improving.
2. Accept that you don't really know what you're talking about when it comes to technology and e-learning.
3. Appoint us to get you some money and start the process and maybe locate some experts at your place.
4. Get on with what you are good at.
5. Take the credit later and give up drink and fags again.






Saturday, 5 November 2011

Learning Styles

Nice Infographic on the Mindflash site. I expect their course building tool costs a lot but it's worth a visit for the pics.


Education Planner have a simple on-line assessment questionnaire if you're not sure what type you or your students are. I made another one in Excel years ago and here's a Google Documents version that's a bit clunky but gives you an idea. I'll try a Google Form when I get a spare moment. That ought to work better as long as I can find a way to show results, of course.


Friday, 4 November 2011

Google and Microsoft need to talk. For the kids' sake, at least.

Am I the only one who loves mini Google presentations but is now struggling actually to show them to anyone in Internet Explorer? I have them in iframes all over the place: on blog pages, moodle VLE pages and wherever else they might come in handy should I need to make a quick summary of something in class.

This is how one of them should look:



Since when they first appeared clunkily on the scene many e-learning years ago I've been telling everyone how brilliant they are. Now I feel a fool and probably look a bit stupid too when I'm there at the front of the class or a conference somewhere where IE rules (usually an academic institution of some sort) and behind me is a message announcing to everyone that 'This content cannot be displayed in an iframe' next to a large red cross symbol. No not the ambulance one - the Access Denied type.



Luckily my blog viewers are also now unable to see how stupid I really am as my new Google+ profile image is just a little box with the red x that we all were once so familiar with in the 90s days of web image upload mistakes or sheer sluggishness of connections.



Then there's the problem with Google's lovely new charts that simply don't appear at all! Now, in a way, this is slightly less embarrassing than the message as my class or audience may not actually see that they're missing, just conclude that I've hit the return key a few too many times or that my text had been hijacked by Microsoft's other missile in the software wars, Word's default spacing in 2007 on.

The post should look like this:


So where have the charts gone? Why can't IE display them, or, at least try.

Back to my presentation problem. Internet Explorer offers the choice of opening the aforementioned presentation in a new window. OK, I'll give that a try...



Oh boy. What on earth are we supposed to make of this message? 


It really does take a minute or two to figure out what on earth that means. You try. (And I think I'm someone who is fairly quick too so Lord help some of my colleagues!)

It turns out that it doesn't matter in the slightest which you click...


Because the window stays black. Completely black. I gave up trying to make any sense of the Help window too.

Unless I am being very, very stupid indeed I am sure there must be others out there who are getting as confused as I am and, no doubt, wondering what on earth to do. We should be told, don't you think. If all this is due to Google advancing at a rate of knots with which Microsoft can't keep up, or, more worryingly, a deliberate refusal by Microsoft to facilitate Google display in a pleasant an efficient manner so that users may be obliged to blow the dust of their 365 documentation then it is, perhaps encumbent upon both to talk to each other. For the sake of the kids. At a conference I can usually demand Chrome in advance or, if stuck in IE, get some laughs and sympathy and think of something else to keep them occupied. I can't do that with an Ofsted inspector gazing at me from a corner of the room as will be the case on umpteen occasions next week. Heeeelllpp!!

[I am hoping someone will see this and tell me I have been stupid and a simple change here or there will fix it. If so, then I will instantly publish the news and apologise to both G and Big Blue.]